Bikaner Electricity Supply Limited (BkESL), a wholly-owned subsidiary of CESC Limited, commenced electricity distribution operation in Bikaner, Rajasthan, on 1 May 2017, as a distribution franchisee of Jodhpur Vidyut Vitaran Nigam Limited (JDVVNL).
Among several other distribution companies, CESC was awarded this franchisee on the basis of competitive bidding, the agreement for which was signed on 14 March 2017. CESC is India’s first fully integrated electrical utility company, generating and distributing power in Kolkata and Howrah since 1899. With a generation capacity of 1125 MW and more than 20,000 circuit kilometres of transmission and distribution network, CESC supplies electricity to almost 3 million High Tension and Low Tension consumers across an area of 567 square kilometres. The company has started a pan India presence by expanding through its subsidiaries.
The growing city of Bikaner has a population of 6.44 lakhs. The Bikaner distribution franchisee, spread over 160 square kilometres, currently has 1.45 lakh consumers.
At Bikaner, customer centric initiatives are being taken up to provide best-in-class service to power consumers by developing and modernising the existing distribution systems. Special attention is given to immediate fault rectifications, new connections, and attending to consumer complaints.